SIR40316 Certificate IV in Retail Management
This qualification provides the skills and knowledge for an individual to be competent in frontline management skills of those working in a retail or business-to-business environment.
This qualification provides the skills and knowledge for an individual to be competent in frontline management skills of those working in a retail or business-to-business environment. It applies to those who are managing a small retail outlet, a section or department within a larger retail store, a small business-to-business outlet, or a section or department within a larger business or franchise.
Individuals with this qualification are able to perform roles, such as:
- manage a small to medium sized retail store group or franchise outlet
- manage an independent retail store
- manage a business-to-business outlet
- departmental or section management in a retail or business-to-business enterprise
- functional management roles, such as merchandise management
- manage an inside or outside sales team in a business-to-business company.
Possible job titles
- department manager
- merchandise manager
- customer service manager
- shift manager
- small business retail owner
11 units must be completed:
- 7 core units
- 4 elective units:
- a minimum of 2 units must be selected from the elective unit
- a maximum of 2 units may be selected from any relevant Training Package or accredited course first packaged at AQF level 3, 4 or 5.
The choice of elective units must be guided by the core function or role of the current or intended work environment, local industry requirements, and the characteristics of the AQF level of this qualification.
The core units are:
SIRRRTF002 Monitor retail store financials
SIRXCEG004 Create a customer centric culture
SIRXHRM002 Maintain employee relations
SIRXMGT002 Lead a frontline team
SIRXRSK002 Maintain store security
SIRXSLS003 Achieve sales results
SIRXWHS003 Maintain workplace safety
Course charges for each qualification delivered in a Traineeship arrangement will be charged at the prescribed rate of $3.25 per nominal hour commenced for a new worker, existing workers will be charged at $5.79 per nominal hour rate. Each unit of competency in every course has a nominal hour allocated to it. Please CLICK HERE for each unit of competency’s nominal hour allocation and multiply by the prescribed rate. Any unit commenced will be charged to the student or employer if engaged in workplace training in compliance of the VET FEES & CHARGES POLICY 2017.
Example for a New Worker: SITXWHS101 Participate in safe work practices = 15 nominal hours = $48.75
Example for an Existing Worker SITXWHS101 Participate in safe work practices = 15 nominal hours = $86.85
Course charges vary due to the electives selected and units will be charged once commenced at yearly nominal rate fee.
Contact firstname.lastname@example.org or call 1300 60 62 67 for any course you wish to review for yourself or your workplace and relevant charges.
The Student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as student service and resource fees.
Courses start at $1105 for SIR40316 Certificate IV in Retail Management.
If students have already successfully completed units within the qualification, credit can be granted within our program. Similarly, competencies gained through other formal study or experience may be acknowledged upon review.